Work on content begins right after the purchase of the service, most times within 24 business hours of the time the service is purchased. The initial work on the account will include topic selection and approval, composing the first piece(s) of content, and sending over to you for approval.

The content team does not take SEO into full account when writing content. If you are receiving SEO services along with content services, our SEO team would be optimizing the content pieces after they are approved and published.

Content creation works in a few easy steps:
1. Completion of the onboarding documents by you
2. Our team of specialists will review the onboarding documents
3. The Polarize team will send you a list of topics to be approved (typically, it will be around 20 topics and they will ask for you to approve 10 of those topics)
4. Once topics are selected, our team will be able to begin working on the blog posts
5. The blogs will be sent to you for approval as they are ready and you will either need to give it a thumbs up, resend the blog with corrections, or request for us to make some revisions
6. Once we receive final approval, we will go ahead and post the blog on the site (if we have the proper website access)

Only one round of revisions will be allowed per blog article. If our team writes a blog article and you have changed your mind regarding the topic used to write the blog, we will not be able to rewrite for another blog article.

Our content team only writes one type of content, blogs. We do not perform content expansions on websites, content alterations, service page content, location page content, etc. If you receive SEO services, we may recommend adding content or creating pages with content.

If you are receiving multiple blogs per month (2 or more), all the blogs will be delivered for review at the same time. This is due to our streamlined internal process. After the content is approved for posting, we do not have to schedule the blogs to be published at the same time though. We can schedule the blogs to be posted one week apart or at another time interval if requested.

The first time content topics are sent to you by the Polarize team, you should receive about 20 different topics to choose from and the option to select 10 of those. Once the Polarize content team is close to depleting all the topics, we will reach out to you again and ask for more

Depending on the content marketing service and amount of content you are getting per month, will determine how often we need to reach out to you to get more topics approved. The higher the plan and the more content that is written for you, the more frequent our team will need to reach out to you to get content topics approved.

If and when the content service is cancelled, you will receive whatever is owed for that billing cycle. Work will stop only after the end of the billing cycle.

If for some reason there are other blog articles that were late/pending and were never sent out, you are still owed those blogs and it will be the Polarize team’s duty to make sure you receive everything that is owed to you for those months of active service.

After the Polarize content team publishes a blog on a website, that ends the involvement of the Polarize team for that specific post. If later on, you would like to make any changes to that blog, that responsibility would fall on your end. Depending on the platform used for posting the blog (WordPress, etc.), this should not be too complicated and help documents can be provided to you upon request if necessary.

If you are not satisfied with a piece of content that has been provided to you by the Polarize team, you can request one rewrite for that specific topic. There are some exceptions to this though, for example, if the content team writes a blog article based on a topic that was selected by our team due to lack of communication, we would not be able to rewrite based on disapproval of the topic. Rewrites are limited to content pieces with approved topics that just missed the mark completely. Again, only ONE rewrite per blog article will be permitted.

Yes. Along with approving some of the blog topics that we generate, it is no problem for us to write articles based on some topics you have generated.

The Polarize content team will handle posting as long as the site being posted to is using an easy to use CMS (content management system, like WordPress, etc.). If the site is custom built and requires a knowledgeable developer to post to the site, that would fall outside of the scope of what our content team would be able to do. In that case, we would provide you with the post and you would need to work out a quote with the Polarize Network Developers to get the posts published on the site.

Website credentials are necessary for us to post approved blog articles to the website. In the case of content marketing, that is all that will be done by the Polarize content team. If backend credentials are not provided to our team, we can write the content and send to you for publishing.